Problem
|
Possible Cause(s)
|
Solution
|
Prevention
|
|
Cloudy, Dull Water |
Filter unable to remove small particles |
Use Clean Sweep™ flocculent to coagulate small,
non-filterable particles to the bottom of pool for easy vacuum
removal. |
Use Dazzle™ liquid blue clarifier as preventative
maintenance. |
|
|
Filter may need to be cleaned |
Check that filter is operating properly. Clean
filter to remove hardened deposits from cartridge, sand or D.E.
filters. |
Circulate filter 6 hours daily (preferably two
times per day) and backwash regularly. Use Dazzle™ liquid blue
clarifier to brighten water. |
|
|
Excessive organic contaminants in water due to
suntan lotions, body oils, etc. |
Add Presto™ natural enzyme cleaner. |
Use Presto™ natural enzyme cleaner after heavy
bather use. |
|
|
pH too high |
Test your pH and total alkalinity with Checkmate™
4-way test strips and add Pool Logic® pH down as
needed. |
Test pool water weekly with Checkmate™ 4-way test
strips and make sure pH level is from 7.2 - 7.6. |
| |
Low (Free) Available Chlorine |
Shock Treat pool with Glisten™ Non-Chlorine shock
to remove contaminants that cause skin and eye irritations. |
Add Glisten™ non-chlorine shock to your
preventative pool maintenance schedule. |
|
|
High concentration of dissolved metals in water. |
Add Stain Guard™ or Super Stain Guard™ to pool
water. |
Use Stain Guard™ on a regular basis to prevent
the buildup of dissolved metals that can cause staining. |
| |
Cloudy, Green
Water |
Green Algae |
Check that filter is running properly. Clean
filter with Filter Rejuvenator™.Add Simple Solution™ to kill
algae. Add Clean Sweep™ flocculent to drop small, non-filterable
algae particles to the bottom of pool for easy vacuum removal. |
Use Devour™ in your weekly maintenance schedule.
Maintain Free (Available) Chlorine level at 1-3ppm. |
| |
|
Black and/or Dark Green Spots |
Black Algae |
Check that filter is circulating properly. Clean
filter with Filter Rejuvenator™.Brush black spots thoroughly.
Continue to brush algae spots daily until spots are gone. Add
Clear Solution™ to kill black algae. Add Clean Sweep™ flocculent
to drop small, non-filterable algae particles to the bottom of
pool for easy vacuum removal. |
Add Devour™ to your weekly maintenance schedule.
Maintain Free (Available) Chlorine level at 1-3ppm. |
| |
|
|
|
|
Yellow Slime |
Yellow Algae |
Check that filter is circulating properly. Clean
filter with Filter Rejuvenator™. Brush the affected areas. Add
Yellow Solution™ to remove yellow algae deposits. Add Clean
Sweep™ flocculent to drop small, non-filterable algae particles
to the bottom of pool for easy vacuum removal. |
Add Devour™ to your preventative maintenance
schedule. Maintain Free (Available) Chlorine level at 1-3 ppm. |
| |
|
Reddish Brown Colored Water |
Too much iron or manganese in water. |
Add Stain Guard™ to control the buildup of metals
in water. In extreme cases, use Super Stain Guard™. |
Add Stain Guard™ to your preventative maintenance
schedule. |
| |
|
Clear, Green Water |
Too much copper in water. |
Add Stain Guard™ to control the buildup of metals
in pool water. In extreme cases, use Super Stain Guard™. Check
pH and Total Alkalinity ranges with Checkmate™ 4-way test
strips. Add Pool Logic® pH up or pH down until pH
level is form 7.2 to 7.6. |
Add Stain Guard™ to your weekly maintenance
schedule. |
| |
|
Rust and/or Stains |
Excessive amount of dissolved metals in pool
water |
Use No Sweat™ to remove current stains. |
Add Stain Guard™ to your weekly maintenance
schedule. |
|
|
Pool water is unbalanced |
Use Checkmate™ 4-way test strips to check the pH
and Total Alkalinity levels of pool water. Add Pool Logic®
pH up, pH down or Alkalinity Up to bring the pH level to 7.2 to
7.6. |
Use Checkmate™ 4-way test strips on a weekly
basis to maintain proper pH levels. |
| |
|
Calcium and/or Scale Deposits |
pH or alkalinity levels are too high |
Use Checkmate™ 4-way test strips to determine pH
level and add Pool Logic® pH up or pH down as needed
to bring pH level from 7.2 to 7.6. |
Add Stain Guard™ to your preventative maintenance
schedule to prevent stain and scale formation. |
| |
Calcium content too high in pool |
Dilute pool water with water of a lower calcium
hardness. Add Stain Guard™ or Super Stain Guard™ according to
instructions. |
Add Stain Guard™ to your preventative maintenance
schedule to prevent stain and scale formation. |
| |
|
Skin and eye irritation |
Combined chlorine level is too high |
Add Glisten™ non-chlorine shock to pool according
to instructions. Use Checkmate™ 4-way test strips to assure
chlorine level is from 1-3 ppm. |
Use Checkmate™ 4-way test strips on a weekly
basis to maintain consistent water levels. |
|
|
pH level is too high or too low |
Use Checkmate™ 4-way test strips to determine pH
level. Add Pool Logic® pH up or pH down to assure pH
level is form 7.2 to 7.6. |
Use Checkmate™ 4-way test strips on a weekly
basis to maintain consistent water levels. |
| |
Strong Chlorine
Odor |
High levels of chloramines in water. |
Add Glisten™ non-chlorine shock to pool. Use
Checkmate™ 4-way test strips to assure chlorine level is from
1-3 ppm. |
Use Checkmate™ 4-way test strips on a weekly
basis to maintain consistent water levels. |
| |
|
Scum and Odors |
Excessive organic contaminants in water due to
suntan lotion, body oils, etc. |
Add Presto™ natural enzyme cleaner to remove
organic contaminants. Use Gleam™ tile cleaner to remove scum
line caused by organic contaminants. |
All swimmers should shower prior to entering the
pool. Shock treat the pool with Glisten™ non-chlorine shock on a
weekly basis. Add Presto™ to your regular maintenance schedule. |